bd44 Privacy Policy

At bd44, the security of your personal information is our priority. This policy explains in detail how we collect, use, and protect your data.

SSL Encryption Data Protection For Ages 21+ Bengali and English Support
Last Updated: 2025
This Privacy Policy ("Policy") applies to all members who use bd44's website and services. Please read this Policy alongside our Terms and Conditions, as both documents together define the framework of our services. By continuing to use bd44's services, you are considered to have agreed to the terms of this Policy.
Section 1

Introduction and Overview

bd44 is an online gaming and betting platform that provides entertainment services including slots, live casino, and cricket betting for users in Bangladesh. This privacy policy has been created to ensure transparency about how the personal information you provide while using our services is processed and stored.

This Policy applies when you browse the bd44 website, create an account, make a deposit or withdrawal, play games, or contact our customer support team. bd44 is responsible for the activities described in this Policy.

Section 2

What Information We Collect

2.1 Registration and Identity Information

When you create an account, we collect your name, date of birth, email address, mobile number, and password. This information is essential for verifying your identity and keeping your account secure.

2.2 Financial Transaction Information

When you use bKash, Nagad, or Rocket for deposits and withdrawals, the associated mobile banking number and transaction details are stored in our system. We do not store any full payment PINs or account passwords.

2.3 Technical Information Collected Automatically

When you access the bd44 site, our servers automatically log the following information:

  • IP address and device type
  • Browser name and version
  • URLs of pages visited and time spent
  • Referral source (which site you came from)
  • Cookies and session identifiers

2.4 Gaming Activity Information

Your bet history, game selections, win/loss records, and bonus claim information are stored in our system. This is necessary for account security and our responsible gaming programme.

2.5 Customer Service Information

When you contact us via live chat or email, the content of that conversation and your contact details are stored so that the same issue can be avoided in the future.

Section 3

Purpose of Using Your Information

bd44 uses your personal information for the following legitimate purposes:

  • Account creation, verification, and management
  • Processing deposit, withdrawal, and bonus-related transactions
  • Preventing fraud and ensuring account security
  • Verifying your age — all bd44 services are for persons aged 21 and above only
  • Monitoring and enforcing responsible gaming limits
  • Sending relevant promotional information and offers (if you have given consent)
  • Technical improvements to the system and fixing errors
  • Meeting legal and regulatory compliance obligations
Section 4

Sharing Information and Third Parties

4.1 Transfer of Information to Third Parties

bd44 does not sell your personal information to any third party. However, limited information may be shared with trusted partners to provide specific services, including:

  • Payment processing partners (bKash, Nagad, Rocket) — to complete transactions
  • Game software providers — for technical operation of games
  • Security and fraud prevention service providers
  • Cloud and data storage service providers

Each of these partners operates under a strict data protection agreement and is limited to only the work required.

4.2 Disclosure Under Legal Obligation

In the case of a court order, government investigation, or other legal obligation, bd44 may be required to provide relevant information. In such situations, we always follow the policy of providing only the minimum necessary information.

Section 5

Cookies and Tracking Technology

bd44 uses cookies to keep the website running smoothly. Cookies are small text files stored on your device that help maintain the functionality of the site.

5.1 Types of Cookies

  • Essential Cookies: Essential for storing login sessions, security tokens, and language preferences — these cannot be disabled.
  • Functional Cookies: Improve the quality of service by remembering your preferences and settings.
  • Analytics Cookies: Analyse site usage and provide information for technical improvements.

You can turn off non-essential cookies from your browser settings, but this may limit some functionality of the site.

Section 6

Data Security Measures

bd44 has adopted industry-standard technical and administrative measures to keep your personal information secure.

  • SSL (Secure Socket Layer) encryption — prevents third-party access while data is being transferred
  • Password hashing — passwords are never stored in plain text
  • Two-step verification (OTP) — additional security for sensitive actions
  • Regular security audits and risk assessments
  • Employee access to data is limited to the minimum necessary
  • Physical security measures at data centres

Even so, transmitting information over the internet is never entirely risk-free. We therefore ask that you do not share your login details with anyone and that you log out after using a public device.

Section 7

Data Retention Period

bd44 retains your personal information only for as long as necessary or as required under legal obligations.

  • All information is retained for as long as your account remains active.
  • After an account is closed, financial transaction records are kept for a set period as required by law.
  • Technical log files are generally deleted after 90 days.
  • Customer service conversations may be retained for up to 1 year.
Section 8

Your Rights and Choices

As a bd44 member, you have certain important rights regarding your own personal information:

8.1 Right to View and Correct Information

You can access your account at any time to view your information and update it if needed. Verifying your identity document may be required to change core information such as your name or date of birth.

8.2 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, withdraw your subscription from account settings or let our support team know.

8.3 Right to Close Your Account

You can contact our customer support to request account closure. When an account is closed, data other than what is required for legal obligations will be deleted.

8.4 Setting Responsible Gaming Limits

You can visit our responsible gaming page to set your own deposit limits, session limits, or request self-exclusion.

Section 9

Protection of Minors

All bd44 services are for persons aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of account creation and submission of an identity document may be requested if necessary.

If we become aware that information from a minor is in our system, that account will be closed immediately and the information deleted.

Section 10

Changes to the Policy

bd44 may update this privacy policy when needed. If there is any significant change, we will notify you via your registered email or a notice on the site. The "Last Updated" date at the top of the policy will always be displayed.

If you continue using bd44 after a change, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

Section 11

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. bd44's support team is available in both Bengali and English, seven days a week, twenty-four hours a day.

You will also find helpful answers on many topics in our FAQ section.

Section 12

Related Documents

This privacy policy is part of bd44's overall user agreement. Please also read the following documents to understand the full agreement framework: